Terms & Conditions

Terms of use: 

This website, (www.futureprimitivesoap.co.uk) is operated by FuturePrimitive Soap Co. These terms & conditions together with our privacy policy govern your use of the website. By using the website you accept these terms in full. If you disagree with any of these terms, please do not use the website.

Privacy: FuturePrimitive is committed to protecting your privacy whilst you are visiting our website. Please be assured that we will never pass on your details to third party organisations and that your personal details are held securely and in strict confidence.

Pricing: The prices on our website are in £ (pounds sterling) and do not include VAT (Value added tax). The postage prices are disclosed as you add items to your cart. All prices are subject to change at any time and without prior notice.

Online ordering: You are responsible to ensure that all information given by you at the time of ordering is correct. The information that you provide must relate to you, the buyer and not a third party.When you have completed your order and payment, please note that this does not mean that your order has been fully accepted by us, FuturePrimitive Soap Co. We reserve the right to cancel or decline any order (and process a refund in full) without prior notice. 

Changes to orders: Due to the volume of orders we receive we regrettably cannot make any changes to orders or combine shipping on multiple orders. 

Overseas ordering: Please ensure that you opt for the courier service. We cannot be held accountable for orders that may go missing (this is rare!). The courier service is fully tracked, and insured. 

Customs charges: All customs and duty charges (should they arise) are payable by you, the customer. 

Payment methods: We accept PayPal or Credit Cards as payment. If paying by PayPal, please note you do not have to be registered to use this service.  

We hold a strong policy on product liability and can confirm that all products listed and sold on our website strictly adhere to UK cosmetics law. 

All sales are subject to UK legislation.

Copyright/Intellectual Property:
All images, text, product descriptions, scent descriptions & products are the property of FuturePrimitive Soap Co. You may not duplicate, use or distribute any of this information without our prior consent. We will take legal action against any persons found to be misusing our intellectual property.

© Copyright FuturePrimitive Soap Co. 2021