DELIVERY & SHIPMENT TIMES

Our current turnaround time is at the top of the home page.

We ship our products worldwide. Prices are worked out automatically by weight as you add your chosen items to your shopping cart. 

UK - FLAT RATE OF £3.95 FOR ALL ORDERS UP TO £75. ORDERS OVER £75 ARE SHIPPED FREE. We use Royal Mail 48 or Royal Mail 24 Tracked. 

WE DO NOT AND WILL NOT EVER USE EVRI OR YODEL.

NON EU MEMBER STATES AND REST OF THE WORLD - ROYAL MAIL WEIGHT BASED SHIPPING. Most shipments arrive in the States within 2 to 4 weeks depending on the state, and on customs. Within Europe, orders take around a week or so.
Unfortunately, due to new legistlation, we can no longer ship to EU member states. This may change in the future depending on sales. In order for us to ship to EU member states we must have a responsible person/entity to take control of our product files, which need to be uploaded to the European Cosmetics Portal. The cost to hire a company to do this is over £2K per annum, which isn't viable for us right now. Apologies for any inconvenience caused.

If any problems occur during shipment please let us know ASAP. All orders are sent tracked. You will be given your tracking number by email when we ship. All emails are automated so please make sure the email address that you use to place your order is up to date and the one that you have access to.

CUSTOMS CHARGES: If you are ordering from outside of the UK and receive a notice for import duty charges, as the customer, you are liable for the payment of such charges.

SUSTAINABLE PACKAGING:

We make a conscious effort to use paper and tissue packaging and cardboard boxes. All of our packaging can be reused or recycled. We make our parcels look pretty so that when you open them up it's like receiving a wonderful gift. We use our own branded tissue, special little stickers, free samples and info cards that you can keep or give to friends and family.